Privacy policy

Information you give us

When you fill in the form on our Contact page, we collect your name, email address and company, and, if you choose to add them, your phone number, industry and message. The form is delivered to our team by email.

When you book a call, the booking is handled by Cal.com, which collects the details you enter there, such as your name, email address and the time you pick.

When you email us or become a client, we keep the information you share with us so we can do the work, such as details about your business, your ideal customers and the people you want to reach.

Information collected automatically

This website does not use analytics, advertising or tracking cookies. Like any website, the company that hosts it may keep standard server logs, such as IP address, browser type and the pages requested, to keep the site running and secure.

The booking calendar on our Book a call page is provided by Cal.com and may use its own cookies to work. Its use is covered by Cal.com's privacy policy.

How we use your information

• To reply to your message and arrange calls
• To provide and improve our services to clients
• To send you information you asked for
• To keep our website and systems secure
• To meet our legal obligations

We do not sell your personal information, and we do not share it with anyone for their own marketing.

Business contacts we reach out to

Our service is business-to-business email outreach. On behalf of our clients, we contact people in their professional roles, such as owners, managers and buyers at businesses that may be interested in a client's products or services.

For this, we use business contact information such as name, job title, company, business email address and business location. We get it from publicly available sources, such as company websites and business directories, and from business data providers.

We use this information only to contact people about relevant business offers and to manage replies. Every email we send identifies the business it comes from and gives you a simple way to stop hearing from us. If you ask us to stop, we will remove you from that outreach and will not contact you again for it.

If you received an email from us and want to know what information we hold about you, or want it deleted, contact us. Email us at lamar@crescaleads.com or basel@crescaleads.com, or use the form on our Contact page.

Who we share information with

We share information only with service providers that help us run our business, and only as much as they need. These include our website host, Resend (which delivers contact form messages to us), Cal.com (bookings), and the email and business data tools we use to run outreach. They may only use the information to provide their service to us.

We may also share information if the law requires it, or to protect our rights, our clients or the public.

How long we keep information

We keep personal information only as long as we need it for the purposes above, or as long as the law requires. When we no longer need it, we delete it or make it anonymous. If you ask us not to contact you again, we keep a record of that request so we can respect it.

How we protect information

We use reasonable safeguards to protect personal information, such as limiting access to the people who need it and using trusted service providers. No method of sending or storing information is completely secure, but we work to keep yours safe.

Your choices and rights

Depending on where you live, you may have the right to ask what personal information we hold about you, to have it corrected, or to have it deleted, and to withdraw your consent to being contacted. This includes rights under Canadian privacy law and some US state laws.

To make a request, contact us. Email us at lamar@crescaleads.com or basel@crescaleads.com, or use the form on our Contact page. We may need to confirm who you are before acting on a request, and we will reply within a reasonable time.

Where information is stored

We work with businesses in the United States and Canada, and our service providers may store information in either country or elsewhere. Where information is stored outside your country, it may be subject to the laws of that country.

Children

Our website and services are for businesses. They are not meant for children, and we do not knowingly collect information from anyone under 16.

Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top of this page.

Contact us

Questions about this policy or your information? Email us at lamar@crescaleads.com or basel@crescaleads.com, or use the form on our Contact page.